Questions about TED or TEPEZZA® (teprotumumab-trbw)? Join us for
a
live, online event with a TED Eye Specialist and TEPEZZA Patient!
Questions about TED or TEPEZZA?
Call a Nurse Advocate at: 1-833-483-7399
Patient Support
Through the Amgen Commercial Co-Pay Program.*
The Amgen By Your Side team is led by a Patient Access Liason (PAL). The PAL is a dedicated support partner who helps investigate, explain, and educate on the steps in your treatment experience. They are your partner to support and champion you while accomplishing your treatment goals.
Get Personalized Resources and SupportThe insurance approval for TEPEZZA may seem confusing at first. However, your PAL can help you make sense of the process. Our insurance review will likely include:
Benefits Investigation and Summary of Benefits:
Your PAL can stay in touch with you throughout the process and update you on the status of your insurance review. Additionally, your PAL can help you learn about steps you can take to keep the process moving, including completing any required labs and following up with your physician to see if additional information is needed for the prior authorization process.
Explore ResourcesThe Amgen By Your Side team can help you plan, coordinate, and manage your ongoing infusion schedule. A Patient Access Liaison (PAL) will work to understand your individual needs. We will partner with you to coordinate appointments, find infusion center locations, and prepare for upcoming appointments, from your first infusion to your last. We will be by your side, striving to empower you to be focused, motivated, and committed to maintaining your treatment goals.
The Amgen By Your Side team is led by a Patient Access Liason (PAL). The PAL is a dedicated support partner who helps investigate, explain, and educate on the steps in your treatment experience. They are your partner to support and champion you while accomplishing your treatment goals.
Get Personalized Resources and Support
The insurance approval for TEPEZZA may seem confusing at first. However, your PAL can help you make sense of the process. Our insurance review will likely include
Benefits Investigation and Summary of Benefits:
Your PAL can stay in touch with you throughout the process and update you on the status of your insurance review. Additionally, your PAL can help you learn about steps you can take to keep the process moving, including completing any required labs and following up with your physician to see if additional information is needed for the prior authorization process.
Explore Resources
The Amgen By Your Side team can help you plan, coordinate, and manage your ongoing infusion schedule. A Patient Access Liaison (PAL) will work to understand your individual needs. We will partner with you to coordinate appointments, find infusion center locations, and prepare for upcoming appointments, from your first infusion to your last. We will be by your side, striving to empower you to be focused, motivated, and committed to maintaining your treatment goals.
Learn MoreLearn More: View all Patient Reviews
“When I'm going to be meeting with a patient and their family, explaining what my role is. I want them to understand that I will be a point person for them first, and foremost, I'm there to listen to what their story is, and then also let them know that I will be there to support them and ultimately to empower them.“
– Carol H., Patient Access Liaison
For more information, or if you have specific questions, call 833-469-8331.
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*The Amgen Commercial Co-Pay Program may be available to patients who meet the following minimum criteria:
The assistance offered under this co-pay program is subject to additional terms and conditions, including but not limited to the following:
Terms and Conditions: Offer cannot be combined with any other rebate or coupon, free trial, or similar offer for the specified prescription. Not valid for prescriptions reimbursed in whole or in part by any government-funded program including but not limited to Medicare, Medicare Part D, Medicaid, Medigap, VA, CHAMPUS, DOD, TRICARE, or any state, patient foundation, or other pharmaceutical program. Offer good only in the United States at participating specialty pharmacies or sites of care. Offer not valid where otherwise prohibited by law, for example by applicable state law prohibiting co-pay cards. Amgen reserves the right to rescind, revoke, or amend offer without notice. The selling, purchasing, trading, or counterfeiting of any co-pay card or benefits is prohibited by law. This co-pay program is not insurance and is not intended to substitute for insurance. Age for eligibility is dependent on product indication.
Participating Pharmacies or Healthcare Providers: By using this co-pay program, you acknowledge and confirm that the prescription will not be reimbursed in whole or in part by any government-funded program (such as, without limitation, Medicare, Medicaid, VA, DOD, TRICARE) and the patient and prescription meet the eligibility criteria set forth in the terms and conditions. You are responsible for reporting the receipt of the co-pay program benefits as required by an insurer, payor, or applicable law or regulation.
Patients: By enrolling in this co-pay program, you acknowledge and confirm that you and the prescription meet the eligibility requirements set forth in the terms and conditions, including that the prescription will not be reimbursed in whole or in part by any government-funded program (such as, without limitation, Medicare, Medicaid, VA, DOD, TRICARE). You may not seek any claims to government payors or other payors or insurers for this prescription. You may not seek reimbursement from any health savings, flexible savings, or other healthcare reimbursement account for any amounts received from the co-pay program. You are responsible for reporting the receipt of the co-pay program benefits as required by an insurer, payor, or applicable law or regulation.
Stephanie: For a patient going through thyroid eye disease, it's so hard to get anyone else to understand what they're going through. Knowing that you're working with someone who's also working with other like-minded people, going through the same situation and the same disease and the same symptoms in someone that actually understands. I think it's so valuable for the patient to feel like they have hope and to feel heard.
The way I build a relationship is a lot through trust, and I think that trust comes from listening and trying to help the patient feel understood, because if they don't feel like you care and understand it, you won't be able to build that trust. So, I think feeling the faith in you and knowing that you're going to be there is, again, what helps the patient feel like there might be some hope.
I'm very passionate about wanting to work with patients, and so that was the first thing that drew me to this position.
Judy: Rare diseases is a whole different animal. These patients are very, very, very underserved.
People ask me, what am I proudest of as far as my career? I can tell you that I have literally helped not just patients, it's the families. Helping them through from a diagnosis of a devastating illness.
The investment in our team, shows that we are dedicated to the patient. We don't want to leave any patient left behind.
Infusion reactions can happen during or within 24 hours after your infusion of TEPEZZA. If you have a reaction while receiving TEPEZZA, your doctor or nurse will slow or stop your infusion and treat your reaction. If you have a severe infusion reaction, your doctor may stop your treatment completely.
TEPEZZA may worsen inflammatory bowel disease (IBD), such as Crohn’s disease or ulcerative colitis, even if you don’t have a diagnosis of IBD before starting TEPEZZA treatment. Tell your doctor right away if you have worsening IBD symptoms, which may include diarrhea with stomach pain or cramps, blood in your stools, sudden urgency to have a bowel movement, or feeling like you need to have a bowel movement even when there’s little or no stool to pass.
TEPEZZA may cause an increase in your blood sugar. Before starting treatment with TEPEZZA, tell your doctor if you are currently being treated for diabetes, know your blood sugar is high, or have been diagnosed with diabetes. It is important for you to take your treatments and follow an appropriate diet for glucose control as prescribed by your doctor.
TEPEZZA may cause severe hearing problems including hearing loss, which in some cases may be permanent. Tell your doctor if you have any signs or symptoms of hearing problems or changes in hearing.
The most common side effects of TEPEZZA include muscle cramps or spasms, nausea, hair loss, diarrhea, feeling tired, high blood sugar, hearing problems, taste changes, headache, dry skin, ear discomfort, weight loss, nail problems, and changes in menstruation.
This is not a complete list of all possible side effects. Tell your doctor or treatment team about any side effect you may have.
TEPEZZA is a prescription medicine used to treat Thyroid Eye Disease (TED), no matter if you’ve had TED for months or years.
Infusion reactions can happen during or within 24 hours after your infusion of TEPEZZA. If you have a reaction while receiving TEPEZZA, your doctor or nurse will slow or stop your infusion and treat your reaction. If you have a severe infusion reaction, your doctor may stop your treatment completely.
